Geodetic ISL
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Privacy

How we handle what you send us

How your enquiry details are used, saved and shared.

While you prepare a request

We ask for the details needed to help with your enquiry, such as your machine model, quantities, location, the problem and contact details. These reach Geodetic when you send your enquiry.

Each enquiry draft is saved in this browser tab so you can go back or reload without starting again. If your browser blocks storage, the form lets you know.

When you send it

The form prepares an email for you to review and send from your email app. You can also copy the message and paste it into an email yourself.

We use your enquiry to understand what you need and follow up. Your email or phone provider handles the message or call under its own terms.

If the form offers online submission, a confirmation shows that your request has been saved for our team. If it fails, use the email or copy option to contact us.

Saved details and retention

Your browser may restore drafts when it reopens. Use “Clear answers” on a form to remove all saved enquiry drafts in this tab, especially on a shared device. If you choose to remember toner details, the model and quantities stay on this device until you clear them.

Contact us to ask how long we keep your enquiry, request a copy or ask us to delete it.

Site preferences and technical records

The site follows your device’s reduced-motion setting. The website does not include advertising or marketing trackers. Opening a map or email link takes you to the service you choose.

When online submission is available, it records a reference and submission time. Security checks help prevent duplicate requests and misuse. Contact us with questions about these records or hosting logs.

Ask about your information

Tell us enough to identify your enquiry. We may need to confirm it is yours before sharing or changing a record.