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GuidesGuide 03

How to find the right toner for your copier

Toner that looks right can still be wrong. Similar machines can take different cartridges, so start from the exact model, not from the colour of the box.

Find the model name

The model name is on the front of the machine or on its panel. Write the whole name, for example Ricoh IM C3010.

Find the cartridge reference

The reference is printed on the old cartridge or on its box. If you have it, note it down. A clear photo of either is enough.

  • Which colours have run out: black, cyan, magenta or yellow
  • How many of each you need

Do not guess from the colour or the shape

Cartridges for different models can look the same. Give us the exact model and we confirm the right cartridge for it.

Try it: pick your model and colours

Which machine?

Choose your model to see cartridge details and page yields.

IM C seriesA3 colour multifunction

A4 colourCompact A4 colour multifunction

Not sure of the model? Start on the order page and send us a photo of the label.

Empty drawer
  • Black
  • Cyan
  • Magenta
  • Yellow
  • Waste toner bottleAsk us which bottle your machine takes

Tell us the machine and we confirm the exact cartridges when we reply.

Guide 03 · questions

Questions buyers ask

Short answers, taken from this guide.

Where do I find my copier's model name?

The model name is on the front of the machine or on its panel. Write the whole name, for example Ricoh IM C3010.

Can I use toner from a similar machine?

Do not guess. Similar machines can take different cartridges, and each Ricoh model takes its own set of four: black, cyan, magenta and yellow. Give us the exact model and we confirm the right cartridge for it.

Order toner
What if I cannot find the cartridge reference?

The reference is printed on the old cartridge or its box. If you cannot find it, the exact model is what we start from, and a clear photo of the cartridge or the box is enough.

Do I have to order all four colours?

No. Say which colours have run out and how many of each you need, including none for the colours that are fine.

Guide 03 · next step

Order the toner

Pick your model and the colours you need. If you are not sure which, email a photo of the cartridge.